DeepKnowledge Control Panel is now available in new languages

Because we believe that a language barrier is a huge time-waster, our team has been working hard to improve the DeepKnowledge Control Panel.  We are excited to announce that the Control Panel is now available in both Arabic and Turkish.

Here are some of the Screenshots samples:

We have a new Content Delivery Network

We are excited to announce today that we have recently migrated a significant content area of DeepKnowledge Library Services Platform to a new Content Delivery Network, Amazon CloudFront powered by Amazon S3 redundant cloud storage

Our goal is to always maintain focus on commitment to upkeep your access, response time and quality of service compliant with the highest levels and standards, and the primary benefit of this move is to achieve significantly faster responses for page load time, an important consideration is given that the majority of your end-users access through web or mobile web browsers.


Low-latency content delivery

Now, with over 150 regional presence points including 139 cache edge locations, content will be served from now on based on your end-user location from the nearest lower latency point. This enables us to achieve extremely fast loading time close to 200 milliseconds, as well as greater scalability so that you don’t have to worry about the high traffic time, you can be sure that your e-library portal will load exactly as fast as during low traffic times

For the complete list of CloudFront edge locations, please see



All content is served exclusively from HTTPS endpoints using SSL/TLS encryption for increased security and maximum browser compatibility CloudFront CDN also improves security via dedicated web application firewalls and DDoS mitigation services in order to ensure that only authorized users have access to the content


The way we have architected the Content Delivery is based on a fully redundant structure which enables multiple failover systems to automatically take over in the case of a single node failure. This ensures continuity of service delivery to your end-users from backup content sources at all times

If you need more information, please get in touch at

DeepKnowledge is now available on Android

DK Android

Today we are excited to announce the Android version of our mobile app
It is powered by the same DeepKnowledge engine and offers features such as sign in once and usage dashboards for administrators
Designed for students, learners and researchers, DeepKnowledge for Android is the latest in our app offerings and will evolve in the next versions with more exciting featuresDeepKnowledge

Download the app on your Android mobile or tablet, login using the same credentials provided by your institution and access all your electronic subscriptions in one place


A brand new alternate resources view

A new and more efficient resources view is now available and can be enabled from the Control Panel at any time

The new resource view includes filters by collection name, content type and publisher and you can also search within the collection list in order to quickly locate the resource you are looking for

The new view can be switched on simply by going to your settings under the control panel and then turn on the “Alternate View”

Get the most out of your electronic subscriptions with the new ROI module

We are pleased to announce the launch of the new ROI module which enables administrators to conduct Cost-Effectiveness Analysis on all the library subscriptions based on their cost-per-click and their daily usage and usage trends

You will be able to set annual subscriptions costs, estimate your annual budget and see in real-time the estimated return on investment in a dedicated dashboard


We will continue improving this module with more exciting features including forecasting and traffic/spend estimations.

Three new reports on the BI Center

You can now download usage counter statistics in XLS format from the BI center for further analysis.

The three new reports available are:

  • Top users by number of views: those are the library champions who accessed online resources the most within a certain time period
  • Top users by logins: those are the users who login often to the library portal
  • Top resources: these represent the most popular electronic resources by number of hits


Brand new PDF reports export

We have been working hard to make major improvements to the PDF export engine and we’re now glad to announce the availability of a new rendering engine that would allow you to export various usage reports in PDF format with improved quality

Here are some of the highlights:

  • PDF rendering engine based on browser server component, no need to install anything
  • Lightning fast CDN for immediate retrieval
  • 256 HTTPS encryption for download links
  • Option to receive the report by email


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