Get the most out of your electronic subscriptions with the new ROI module

We are pleased to announce the launch of the new ROI module which enables administrators to conduct Cost-Effectiveness Analysis on all the library subscriptions based on their cost-per-click and their daily usage and usage trends

You will be able to set annual subscriptions costs, estimate your annual budget and see in real-time the estimated return on investment in a dedicated dashboard

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We will continue improving this module with more exciting features including forecasting and traffic/spend estimations.

Three new reports on the BI Center

You can now download usage counter statistics in XLS format from the BI center for further analysis.

The three new reports available are:

  • Top users by number of views: those are the library champions who accessed online resources the most within a certain time period
  • Top users by logins: those are the users who login often to the library portal
  • Top resources: these represent the most popular electronic resources by number of hits

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Brand new PDF reports export

We have been working hard to make major improvements to the PDF export engine and we’re now glad to announce the availability of a new rendering engine that would allow you to export various usage reports in PDF format with improved quality

Here are some of the highlights:

  • PDF rendering engine based on browser server component, no need to install anything
  • Lightning fast CDN for immediate retrieval
  • 256 HTTPS encryption for download links
  • Option to receive the report by email

 

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Registration is now email independent

Previously, all users registered in any DeepKnowledge portal could not register again in any other portal using the same email address.

We have acknowledged feedback from our customers and have changed that behavior to allow the same users to register into multiple DeepKnowledge portals provided they are part of the relevant organizations.

Library catalog

A full-fledged library catalog application is now available as an optional module that can be activated by administrators and includes library management, ISBN lookup, catalog population via MARC/MARCXML, extensive lending, holdings, circulations statistics and over 360 million catalog records available from OCLC’s WordlCat and Google Books Services.

BI Center

The BI Center (Business Intelligence) is where you can export in CSV format your usage counter data in a raw format, which can be imported back into your own specialized statistics and data mining software for further analysis.

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Announcing Guest Access

Libraries can now setup guest access within their IP range perimeter and campus in order to provide one-click access to their electronic resources, which does not require user account registration or login

For more information, please get in touch with support@techknowledge.ae to know more

Announcing DDoS Mitigation Services

As part of our ongoing efforts to improve the security in the services delivered through the DeepKnowledge Library Management Platform, we are pleased to announce that we have partnered with Arbor Networks, a leading internet security firm, in order to further strengthen our network and applications security

What is DDoS Mitigation?

DDos stands for Distributed Denial of Service, which is a technique malicious entities use to flood network infrastructure and target websites with a large amount of traffic distributed over a large amount of infected machines across the world in order to slow down access. The mitigation service we have put in place automatically detects these types of attacks and re-routes malicious traffic into different scrubbing networks, which enables the online services to remain online and unaffected

The following Diagram describes the extra 3 protection layers we have put in place recently

What are the benefits of DDoS Mitigation Services?

In today’s word and the current security context and landscape, protection against all types of attacks and intrusions is critically important for any online service, and we at DeepKnowledge consider security at the top of our priorities
Some of the immediate benefits of the enhanced security services are

Multi-layered protections
The network is secure with layered protections, from network wide packet scanning, through granular traffic analysis, down to server-level anomaly detection, for the most comprehensive protection against volumetric DDoS attacks, network and session layer attacks, DNS attacks, and more.

Avoid Downtime
The network is secure with layered protections, from network wide packet scanning, through granular traffic analysis, down to server-level anomaly detection, for the most comprehensive protection against volumetric DDoS attacks, network and session layer attacks, DNS attacks, and more.

Immediate Response
DDoS specialists we work with stay ahead of ongoing or imminent DDoS attacks with on-premises detection and 24x7x365 traffic monitoring to initiate mitigation measures and take the necessary actions when anomalous traffic is identified

What types of malicious traffic can be detected by this new service?

In technical terms, the following types of DDoS can be detected

CGI request, denial of capability, diluted low-rate degrading, direct, DNS request attack, high-rate, disruptive, hybrid attack, ICMP attack, isotropic attack traffic distribution, land attack, Xmas tree, mail bomb, non-isotropic attack traffic distribution, ping of death, reflector, TCP reset, TCP SYN flooding, TCP SYN-ACK, TCP URGPSH, TCP idle attack, CC attack, teardrop attack, HTTP GET floods, HTTP POST floods, SIP invite floods, UDP flooding, URL flood, LOIC and HOIC DNS/NTP/SSDP/RIPv1 and other reflection/amplification attacks, slow POST, varied rate, using regex filters

I need more information

Please contact our support team at support@techknowledge.ae and we will respond to all your questions