The ChatBot is your virtual assistant, it recognizes natural language and can answer over 10,000 questions related the way the e-library control panel and the various apps can be used.
A new ChatBot will be released soon for end-users (non-admins) as well in order to answer their most commonly asked questions regarding content access, search, account information and library portal features.
The BI Center (Business Intelligence) is where you can export in CSV format your usage counter data in a raw format, which can be imported back into your own specialized statistics and data mining software for further analysis.
The email alerts have been redesigned from the ground up to reflect a modern look and focus on the most important key indicators and allow you to quickly get the information you need without having to scroll through multiple pages of information.
The DeepKnowledge NEWSROOM 
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