Previously, all users registered in any DeepKnowledge portal could not register again in any other portal using the same email address.
We have acknowledged feedback from our customers and have changed that behavior to allow the same users to register into multiple DeepKnowledge portals provided they are part of the relevant organizations.
Library administrators can now create subfolders to organize library documents.
You can now navigate from the main Dashboard on the control panel to dedicated dashboards showing detailed information about certain key aspects of the library usage, including the logins, the registrations and the resources usage.
A full-fledged library catalog application is now available as an optional module that can be activated by administrators and includes library management, ISBN lookup, catalog population via MARC/MARCXML, extensive lending, holdings, circulations statistics and over 360 million catalog records available from OCLC’s WordlCat and Google Books Services.
The ChatBot is your virtual assistant, it recognizes natural language and can answer over 10,000 questions related the way the e-library control panel and the various apps can be used.
A new ChatBot will be released soon for end-users (non-admins) as well in order to answer their most commonly asked questions regarding content access, search, account information and library portal features.
The BI Center (Business Intelligence) is where you can export in CSV format your usage counter data in a raw format, which can be imported back into your own specialized statistics and data mining software for further analysis.
The email alerts have been redesigned from the ground up to reflect a modern look and focus on the most important key indicators and allow you to quickly get the information you need without having to scroll through multiple pages of information.
The DeepKnowledge NEWSROOM 
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